Artificial intelligence and robotics are opening new possibilities for understanding human emotions and strengthening the way people and machines interact, according to ET CIO (Economic Times).

The outlet reports that technology experts made the comments on Monday, ahead of an event, framing AI and robotics as tools that can deepen "human-machine understanding" rather than simply automate tasks.

The central idea, as described by the experts cited in the ET CIO report, is that these technologies are moving beyond raw computation toward systems that can better interpret human emotional cues and respond to them. That shift, they suggest, could strengthen interactions between people and the machines they increasingly rely on.

The source material is brief, and it does not detail specific products, companies, or technical methods behind these claims. What it conveys is a directional view from technology specialists: the next phase of AI and robotics is being pitched less as a story about speed and efficiency and more as one about machines understanding people.

Why it matters: If AI systems genuinely get better at reading human emotion, the everyday experience of using technology — from customer service bots to physical robots — could feel more responsive and personal, but it also raises questions about how much machines should know about how we feel.